• Direct Managers who don’t say hi in the hallway? Yikes.

• Trust but verify, don’t be too easy or hard on your reports

• Corporate world
• Sometimes hard to get into meetings
• Lack of transparency
• With transparency, people can make the best decisions with available data. People can work in tandem without coordination 

• Radical Candor
• If people are complaining or gossiping behind backs, aim to approach others directly 

• Temper your reactions, otherwise others won’t come to you anymore

• Don’t underestimate others mimicking others in a group setting
• People even start dressing the same
• Happens involuntarily 
• This is even more reason to hold yourself to a high standard

• Experimenting with different approaches?
• Split the team into groups and try different things in parallel
• Benefit: Friendly competition
• Keep your team close to customers

• Career goals:
• Titles and tiers are purely company retention tools 

• In general, double down in your strengths, and not mitigating weaknesses

• Books:
• Culture Code

#manager